Privacy Policy

This page presents a description of the procedures according to which website is managed with regard to processing the personal data of customers who consult it. Whoever visits the site implicitly accepts the practices described in the present policy statement.

This policy statement applies only to the and not the other website users may consult through links. For further informationon on the specific measures of data protection implemented by other companies of the E.ON Group, please consult their individual corporate websites. The pages of this website may contain links to other companies, in or outside the E.ON Group, to which the present policy statement does not apply.

Therefore, when visitors leave E.ON Italia’s website, we recommend they carefully read the legal information regarding every site that gathers personal data.

The kind of data processed and the "data controller"

After this site has been consulted, we may process the personal data furnished by users – on request forms, in the "Contacts" section, or in e-mails sent to the addresses specified on this site – regarding themselves, as they have been identified or are identifiable.

The "data controller" is E.ON Italia S.p.A.,whose registred office is at Via Amerigo Vespucci 2, 20124 Milan (MI) Italy.

Access to the data

The processing connected with the aforesaid web services shall carried out only by internal technical personnel assigned to the task. No personal data acquired in connection with the web service shall be divulged or shared with others.

Purpose of the processing

The personal data furnished by users who request informative material shall be used only to perform the service requested through the channels corresponding to the information provided: communication by traditional mail when a postal address is furnished; calls by an operator when a telephone number is furnished, including SMS if the number regards a cell phone; e-mail when an e-mail address is furnished. It shall always be understood that the user shall be entitled to change such choices – including restricting them to fewer of the aforesaid channels – by contacting the address specified below.

Data furnished voluntarily by users

The optional, explicit, and voluntary ending of e-mail to the addresses specified on the site entails the subsequent acquisition of several personal data of the user making the request, which shall be used exclusively for replying to the request itself.

Specific summary information shall be gradually reported or visualized on the pages reated for particular services provided upon request.

Optionality of furnishing data

Users shall be free to furnish the personal information indicated on request forms or, in any case, specified in the ‘Contacts’ section for requesting us to send them informative material or otherwise communicate with them. Failure to furnish such information may make it impossible for them to obtain what they have requested.

Processing procedures

Personal information shall be processed by automated instruments for the time strictly necessary to achieve the purposes for which it was collected.

Specific security procedures shall be observed to prevent the loss of the information, illegal or improper uses of it, and unauthorized access to it.

Rights of those concerned

The individuals to whom the personal data refer shall be entitled, at any time, to obtain confirmation of whether the aforesaid data exist and to find out their content and source, check their accuracy, and request that they be supplemented, updated, or corrected, in accordance with article 7 of Legislative Decree n. 196/2003.

Pursuant to the aforesaid article, the individuals concerned shall be entitled to request that illegally processed data be deleted, made anonymous, or blocked, as well as in any case to oppose, for legitimate reasons, their processing, by simply contacting us by e-mail at info.italia or by traditional mail addressed to E.ON Italia S.p.A. - Via Amerigo Vespucci, 2 – 20124 Milano (MI).

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This policy statement may be revised periodically, and the use of the information colle cted is subject to the policy in effect at the time of such use. The present document, published on the website, constitutes the latter’s privacy policy, which will be subject to updates. The previous versions will still be consultable on the same site.