Customer Service
Request information on line
The fastest way to request information on E.ON products and services.
Request an agent call
If you have a shop, an office or a company, you can request a call by one of our agents to your place of business
Contact Center
Service dedicated to residential customers
- Toll-free number 800.999.777, active from Monday through Saturday from 8 a.m. to 8 p.m. (also free via cell phone). From outside Italy, call 02.48699122 (non toll-free).
- Fax 800.999.599
- E-mail: servizio.clienti@eon-energia.com
Contact Business Center
Service for customers with VAT numbers
- Toll-free number 800.999.222, active from Monday through Saturday from 8 a.m. to 8 p.m. For calls via cell phone or from outside Italy, call 02.48699123 (not toll-free).
- Fax 800.999.299
- E-mail: business@eon-energia.com
Local offices
E.ON provides coverage throughout Italy and offers assistance for any need.
Emergencies
To report gas leaks, failures or loss of service, E.ON customers can contact the emergency number of their distributor, active 24 hours a day 7 days a week.